How to troubleshoot Zapier in Yoast SEO Premium

How to troubleshoot Zapier in Yoast SEO Premium

Sometimes, when you use Zapier with Yoast SEO Premium, you may run into some errors. This troubleshoot guide lists the most commonly found errors, their causes, and the steps you can take to fix them.

Table of contentsYoast SEO is not connected to ZapierTest the connection between Zapier and Yoast SEOA Zap is not triggered when I publish a new postOther possible errors you may encounter Subscription failed. A subscription already exists. Error: authentication failed: The app returned 「Server Error」. What happened (You are seeing this because you are an admin): Stack trace: ResponseError: {「status」:404,」headers」The app returned 「The API key does not match.」. What happened (You are seeing this because you are an admin): Stack trace: ResponseError: {「status」:500,」headers」Authentication failed: The app returned 「DRA: Only authenticated users can access the REST API.」.We hit an error adding your new account. Authentication failed: The app returned 「503」.Did you encounter another error?

Yoast SEO is not connected to Zapier

If you get this error, as shown in the image below, please create a Zap and the notification should resolve.

Create a Zap if Yoast SEO is not connected to Zapier

Test the connection between Zapier and Yoast SEO

Make sure you』ve enabled the connection between Zapier and Yoast SEO. Follow the steps below to check if the connection is working.

Log in to your Zapier account and click on 『My apps』 > 『Yoast SEO』.Click on the three dots and then on 『Test connection』, as shown in the image below.If it shows a 『Test successful』 notification, Zapier and Yoast are working on the site. If not, please click on the dots and select 『Reconnect』. Then, follow the steps to reconnect and see if the issue resolves.

Test the connection between Zapier and Yoast

A Zap is not triggered when I publish a new post

If you created a Zap, but it is not triggered when you publish a new post, check the following:

Make sure you』ve followed the configuration guide on how to create a Zap. Go to Zapier, and make sure that you』ve enabled the Zap. Go to the Zap history, and check the status of your Zap. You can go to the Zapier help center to learn more about managing and viewing your task history.Do a plugin conflict check to see if the problem occurs when all non-Yoast plugins are disabled and your active theme is TwentyTwenty.

Other possible errors you may encounter 

These are the errors that you may encounter when using Yoast SEO and Zapier:

Subscription failed. A subscription already exists. 

Cause: You are getting this error because you are trying to set up a second Zap, which requires a Premium Zapier plan.

Solution: Instead of creating multiple Zaps, you can try adding multiple actions to a single Zap. 

Error: authentication failed: The app returned 「Server Error」. What happened (You are seeing this because you are an admin): Stack trace: ResponseError: {「status」:404,」headers」

Cause: Your site uses plain permalinks and the Zapier integration requires SEO-friendly permalinks.

Solution: Choose a permalink setting to enable REST API.

The app returned 「The API key does not match.」. What happened (You are seeing this because you are an admin): Stack trace: ResponseError: {「status」:500,」headers」

Cause: The API key in Zapier is not the same as the one Yoast expects.

Solution: Go to Admin > SEO > General > Integrations and copy the API key. Update the App in Zapier with the new API key.

Authentication failed: The app returned 「DRA: Only authenticated users can access the REST API.」.

Cause: The REST API has been blocked for non-authenticated users by a plugin like Disable REST API.

Solution: Disable the 3rd party plugin or add an exception for the endpoints below:

/yoast/v1/zapier/subscribe

/yoast/v1/zapier/unsubscribe

/yoast/v1/zapier/check

/yoast/v1/zapier/list

We hit an error adding your new account. Authentication failed: The app returned 「503」.

Cause: It may be due to different reasons. For example, when the REST API used by our plugin to connect to Zapier is blocked, i.e. by the reCaptcha protection from Cloudflare (Bot Fight mode). Zapier can provide an error log file that will help determine the exact cause of the error.

Solution: It』ll depend on the cause of the error.

Did you encounter another error?

If you encountered an error that we haven』t listed here, contact Yoast support for further assistance!

Read more: What is Zapier? And 5 things you can do with it! »

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